Privacy policy

Last Updated: March 1, 2024

Home Service Technology LLC (“HST”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). Please read this Privacy Policy carefully. By using our Site, you acknowledge and agree to the terms of this Privacy Policy.

1. Information We Collect and Receive

We collect several types of information about you and your interactions with our Site, including:

  • Personal Information: We may collect personal information such as your name, email address, and other contact details when you register for an account, sign up for our newsletter, or submit inquiries.
  • Usage Data: We collect information about your use of the Site, such as the pages you visit, the time and date of your visit, and the links you click on.
  • Device and Technical Information: We collect information about your device, such as IP address, browser type, operating system, and other technical data to help improve our Site and services.

2. How and Why We Use Your Personal Information

We use your personal information for various purposes, including:

  • To provide and improve our Site and services;
  • To communicate with you via email, SMS, or other means regarding updates, research, general marketing, cross-selling, and up-selling opportunities based on your history with us and your preferences;
  • To respond to your inquiries and send you newsletters, if you have subscribed;
  • To personalize your experience on the Site;
  • To analyze usage patterns and trends to improve the Site;
  • To protect the security and integrity of our Site and services; and
  • To comply with legal obligations and enforce our terms of use.

3. How We Share and Disclose Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this Privacy Policy. We may share your personal information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, and email delivery. These third-party service providers are contractually obligated to maintain the confidentiality of your personal information and to use it only for the purposes for which we disclose it to them.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including responding to government or regulatory requests;
  • To enforce our terms of use and other agreements;
  • To protect the rights, property, or safety of HST, our users, or others; and
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Your Personal Information Choices

You have certain choices regarding the personal information we collect from you and how we use it. You may:

  • Update or correct your personal information by contacting us at;
  • Opt-out of receiving newsletters, promotional emails, SMS messages, and other communications by using the unsubscribe link in the communication or contacting us at;
  • Request access to, deletion, or restriction of processing of your personal information, subject to applicable laws, by contacting us at

5. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

If you have any questions or concerns about this Privacy Policy or our personal information handling practices, please contact us at or write to us at HST, 8 the Green, STE 4000, Dover, DE. Home Service Technology LLC is registered in the US and operates under US laws.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

7. Third-Party Data Sharing

We may use third-party advertising companies and marketing tools to serve ads and track user behavior when you visit our Site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit the Network Advertising Initiative (NAI) website at

HST apps may use third party services to collect and aggregate information about exceptions that happen during using the app. Such third-parties will only receive anonymized data, we never share personal data with them.

8. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

9. International Data Transfers and Privacy Rights

HST is based in the United States and the information we collect is governed by U.S. law. By accessing or using our Site or providing information to us, you consent to the processing, transfer, and storage of information in and to the United States, which may have data protection laws that are different from those in your country of residence.

If you are a resident of the European Economic Area, the United Kingdom, Switzerland, or California, your personal information will be treated in a secure and confidential manner in compliance with all applicable laws and regulations, including the GDPR, UK GDPR, Swiss Federal Act on Data Protection, and the CCPA. For more information about your privacy rights and how to exercise them, please refer to the relevant sections of this Privacy Policy or contact us at

10. Links to Other Sites

Our Site may contain links to other websites that are not under our control. These websites may have their own privacy policies or terms of use, which you should review if you visit any linked sites. We are not responsible for the content or privacy practices of these unrelated sites.

11. Updates to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make any material changes, we will notify you by email or by means of a notice on our Site prior to the change becoming effective. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our personal information handling practices, or if you would like to exercise your data rights under applicable laws, please contact us at To unsubscribe from marketing emails or revoke consent for any applicable programs, please follow the instructions provided in the relevant communications or contact us through the methods specified above.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions and concerns related to this Privacy Policy and our data protection practices. If you have any questions about this Privacy Policy or our handling of your personal information, you can contact our DPO by emailing

14. Complaints and Dispute Resolution

If you have any concerns or complaints about our privacy practices or this Privacy Policy, we encourage you to contact us at We will respond to your inquiry within a reasonable time frame and will work with you to address your concerns.

If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority or data protection regulator in your country of residence. For more information about your rights and how to lodge a complaint, please contact the relevant authority.

15. Governing Law and Jurisdiction

This Privacy Policy and any disputes related to it or our privacy practices are governed by the laws of the United States and the state in which Home Service Technology LLC is registered, without regard to conflicts of law principles. By using our Site and providing us with your personal information, you consent to the exclusive jurisdiction of the courts located in the state in which HST is registered for any legal actions or proceedings arising out of or related to this Privacy Policy or our privacy practices.